Route Optimization for Technical Field Service

Get service technicians to customers faster -- with AI-based dispatch planning that accounts for qualifications, availability, and travel times.

The Challenge

Typical problems in Service Companies & Technical Field Service that Hector solves.

Not every technician can handle every job. Skills and certifications must be considered.

Urgent fault reports must be integrated into the daily schedule immediately.

Dispatchers spend hours daily on manual planning and communication.

Concrete benefits of AI-based route optimization for your company.

Hector automatically assigns jobs to technicians with the right qualifications.

Emergencies are scheduled in real time -- with minimal impact on existing routes.

Dispatchers save an average of 90% of their previous planning time.

Our AI-based route optimization is ideal for service companies, logistics and field service.

Optimized routes for field service technicians

Efficient scheduling for cleaning teams

Optimize maintenance routes for solar installations

Manage and reach all locations efficiently

Fast response times in ice and snow

Plan multi-stop tours for delivery fleets

Distribute maintenance appointments intelligently

Get technicians to job sites efficiently

Deliver packages faster and cheaper